BUCOF Pty Ltd [ ABN | 80 688 646 406] Privacy Policy
Introduction
At BUCOF, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our site or services, you agree to the collection and use of information in accordance with this policy. We strive to follow industry standards and applicable laws (including the Australian Privacy Principles) to build trust with our users.
Information We Collect
We collect personal and usage information in order to provide and improve our Services (SaaS and related offerings). The types of data we may collect include:
How We Use Your Information
BUCOF uses the collected information for various purposes in line with industry best practices:
Third-Party Services and Data Sharing
We value your privacy and do not sell your personal information to third parties. However, we do work with trusted third-party service providers to operate our business and website. These providers only receive the information necessary for their functions and are obligated to protect your data and use it solely for the purposes we specify. Key third parties we use include:
Other than the service providers above, BUCOF may share personal information in these limited scenarios:
Data Storage and International Transfers
Your information is primarily stored on secure servers operated by BUCOF or our third-party service providers. We take reasonable steps to ensure that any personal data we hold is protected and stored securely. Because we use service providers like Typeform and Google, which may have servers or personnel in other countries, the personal information you provide could be transferred to or accessed from outside of Australia. Rest assured, we select reputable providers and rely on standard safeguards to protect data during such transfers. For example, Typeform (based in the EU) and Google adhere to strict data protection standards in their respective jurisdictions. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable privacy laws, regardless of where it is processed.
Data Security
BUCOF takes the security of your personal information seriously. We implement industry-standard security measures to guard against unauthorised access, alteration, disclosure, or destruction of your data. These measures include encryption of data during transmission (SSL/TLS), secure hosting environments, and internal policies to restrict access to personal data. Additionally, our staff and any third-party partners are bound by confidentiality obligations.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security. In the unlikely event of a data breach, we will notify affected users and authorities as required by law, and we will take immediate steps to mitigate the impact.
Your Rights and Choices
We believe in being transparent and giving you control over your personal information. Depending on the applicable laws (particularly for Australian users and, where relevant, other jurisdictions), you have certain rights and choices:
To exercise any of these rights, please contact us using the contact information provided in the section below. We will respond to your request as soon as reasonably possible, and in accordance with any timeframes required by law. Please note that for security, we might need to verify your identity before fulfilling certain requests (such as access or deletion requests).
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If you are a parent or guardian and believe that a child under 13 has provided us with personal information, please contact us immediately. We will take steps to delete such information promptly from our records. (For users in Australia, our services are generally intended for adults and business entities; minors should only use the site under supervision and with appropriate consent.)
Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant changes, we may also provide additional notice (such as adding a statement on our homepage or sending you a notification, if you have provided your email).
Your continued use of the BUCOF website or services after any modifications to this policy constitutes your acknowledgment of the changes and your consent to abide by the updated terms.
Contact Us
Your privacy is important to us. If you have any questions, concerns, or requests regarding this Privacy Policy or how BUCOF handles your personal data, please do not hesitate to contact us. You can reach us by:
We will address your questions and concerns as promptly as possible. If you contact us to exercise a data privacy right (such as accessing or deleting your data), please provide enough information for us to verify your identity and locate your records (for example, your name, and the email or phone number you provided to us).
Thank you for trusting BUCOF. We are dedicated to safeguarding your privacy and ensuring that your personal information is handled with care and transparency.
Introduction
At BUCOF, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our site or services, you agree to the collection and use of information in accordance with this policy. We strive to follow industry standards and applicable laws (including the Australian Privacy Principles) to build trust with our users.
Information We Collect
We collect personal and usage information in order to provide and improve our Services (SaaS and related offerings). The types of data we may collect include:
- Information You Provide: When you fill out forms or surveys (e.g. via Typeform) to inquire about our services or sign up for updates, we collect information such as your name, email address, phone number, company name, and any other details you choose to submit. This “leads” information helps us contact you and understand your needs.
- Automatically Collected Data: We use cookies and similar tracking technologies to collect certain data automatically when you interact with our website. This may include your IP address, browser type, pages visited, and time spent on site. These cookies help us remember your preferences and analyse how visitors use our site.
- Cookies: Cookies are small text files stored on your device. We use both first-party and third-party cookies for functionality and analytics. For example, cookies enable features like remembering form inputs, and they help us gather analytics data (via Google Analytics) about site traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, note that some site features might not function properly without cookies.
How We Use Your Information
BUCOF uses the collected information for various purposes in line with industry best practices:
- Providing and Improving Services: We use personal information (like your contact details and survey responses) to respond to your inquiries, provide the services or information you request, and improve our offerings. For instance, if you submit a Typeform survey expressing interest in our SaaS product or services, we will use your email/phone to follow up with you about your request.
- Communication: With your consent, we may use your email or phone number to send you important updates, newsletters, marketing communications, or invitations that are relevant to our services. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
- Analytics and User Experience: We analyse usage data (collected via cookies and Google Analytics) to understand how our site is used. This data helps us optimise site content, layout, and performance, ensuring a better user experience. For example, understanding which pages are most visited or how users navigate our site allows us to improve our website design and content strategy.
- Compliance and Protection: We may use your information to comply with legal obligations, resolve disputes, enforce our terms of service, or protect the rights and safety of BUCOF, our users, or others. This includes using data to prevent fraud or abuse on our website.
Third-Party Services and Data Sharing
We value your privacy and do not sell your personal information to third parties. However, we do work with trusted third-party service providers to operate our business and website. These providers only receive the information necessary for their functions and are obligated to protect your data and use it solely for the purposes we specify. Key third parties we use include:
- Typeform: We use Typeform to power some of our surveys and lead-capture forms. When you enter information into a Typeform survey on our site, that data is processed by Typeform (TYPEFORM S.L.) and made available to us. Typeform may collect certain technical information (like cookies or usage data) to ensure the form works properly. We only use the information you provide in the survey to follow up with you or improve our services. (You can refer to Typeform’s own Privacy Policy on their website for details on how they handle data.)
- Google Analytics: We use Google Analytics, a web analytics service provided by Google, to collect and analyse website traffic. Google Analytics uses cookies to gather data on how visitors use our site (e.g., pages viewed, time spent, referring sites). This information is aggregated and helps us understand user behaviour and improve our site. Google may also use the data collected to personalise ads within its own advertising network; however, we do not receive personally identifiable information through Google Analytics reports. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by disabling cookies as mentioned above.
Other than the service providers above, BUCOF may share personal information in these limited scenarios:
- Legal Requirements: If required by law or legal process (for example, in response to a court order, subpoena, or government request), we may disclose your information. We will only do so after verifying the request is legitimate and necessary.
- Business Transfers: In the event of a merger, acquisition, or sale of BUCOF (or its assets), user information might be transferred to the new owner/partner as part of the business transaction. If that happens, we will ensure the new entity is bound to protect your personal data in line with this Privacy Policy.
- With Your Consent: Apart from the above, if we ever need to share your information for any other purpose, we will explain why and will do so only with your explicit consent.
Data Storage and International Transfers
Your information is primarily stored on secure servers operated by BUCOF or our third-party service providers. We take reasonable steps to ensure that any personal data we hold is protected and stored securely. Because we use service providers like Typeform and Google, which may have servers or personnel in other countries, the personal information you provide could be transferred to or accessed from outside of Australia. Rest assured, we select reputable providers and rely on standard safeguards to protect data during such transfers. For example, Typeform (based in the EU) and Google adhere to strict data protection standards in their respective jurisdictions. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable privacy laws, regardless of where it is processed.
Data Security
BUCOF takes the security of your personal information seriously. We implement industry-standard security measures to guard against unauthorised access, alteration, disclosure, or destruction of your data. These measures include encryption of data during transmission (SSL/TLS), secure hosting environments, and internal policies to restrict access to personal data. Additionally, our staff and any third-party partners are bound by confidentiality obligations.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security. In the unlikely event of a data breach, we will notify affected users and authorities as required by law, and we will take immediate steps to mitigate the impact.
Your Rights and Choices
We believe in being transparent and giving you control over your personal information. Depending on the applicable laws (particularly for Australian users and, where relevant, other jurisdictions), you have certain rights and choices:
- Access and Correction: You have the right to request access to the personal information we hold about you. You may also request that we correct or update any information that is inaccurate or incomplete. We will promptly update our records upon verification of the requested changes.
- Opt-Out of Marketing: If at any time you prefer not to receive marketing or promotional emails from us, you can opt out by clicking the “unsubscribe” link in those emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or informational messages related to services you have requested (for example, to respond to an inquiry you sent via our Typeform).
- Cookie Preferences: Most web browsers allow you to control cookies through their settings (e.g., refusing new cookies, disabling existing cookies, or notifying you when new cookies are set). You can choose to disable or delete cookies, but doing so may affect certain functionalities on our website. If you prefer not to be tracked by Google Analytics across all websites, you can use the official browser opt-out plugin as mentioned earlier.
- Withdraw Consent: If we are processing your personal information based on your consent (for example, if you explicitly consented to receive a newsletter), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before you withdraw consent.
- Account Deletion: (If applicable) In case our service offers user accounts or profiles, you may request deletion of your account or personal data. We will erase or anonymise your data, except for information we are required to keep for legal or administrative purposes.
To exercise any of these rights, please contact us using the contact information provided in the section below. We will respond to your request as soon as reasonably possible, and in accordance with any timeframes required by law. Please note that for security, we might need to verify your identity before fulfilling certain requests (such as access or deletion requests).
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If you are a parent or guardian and believe that a child under 13 has provided us with personal information, please contact us immediately. We will take steps to delete such information promptly from our records. (For users in Australia, our services are generally intended for adults and business entities; minors should only use the site under supervision and with appropriate consent.)
Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant changes, we may also provide additional notice (such as adding a statement on our homepage or sending you a notification, if you have provided your email).
Your continued use of the BUCOF website or services after any modifications to this policy constitutes your acknowledgment of the changes and your consent to abide by the updated terms.
Contact Us
Your privacy is important to us. If you have any questions, concerns, or requests regarding this Privacy Policy or how BUCOF handles your personal data, please do not hesitate to contact us. You can reach us by:
- Email: Send your inquiries to privacy@bucofproject.com
- Website Contact Form: Visit our Contact page on the BUCOF website and submit your question or request.
- Mail: Suite 302, 13/15 Wentworth Ave, Sydney, 2000, NSW, Australia.
We will address your questions and concerns as promptly as possible. If you contact us to exercise a data privacy right (such as accessing or deleting your data), please provide enough information for us to verify your identity and locate your records (for example, your name, and the email or phone number you provided to us).
Thank you for trusting BUCOF. We are dedicated to safeguarding your privacy and ensuring that your personal information is handled with care and transparency.